What are the costs?
- £40 for each heavy item.
- £10 for each large item.
- £20 for up to 8 small items.
- £70 for each special large item.
- £40 for each special small item.
You will need a credit/debit card at time of booking.
What can and can’t be collected?
See our webpage HERE for full guidance and rules on collections.
What do I need to do before collection?
You’ll need to make sure all items are placed outside before 6.30am on the day of collection, usually at the bin collection point and visible from the road. See more detailed instructions on what you need to do before collection.
Cancellations and refunds
Refunds can only be given if the cancellation is received at least 24 working hours before the collection is due.
If you need to report a missed collection please call 0191 2787878. Remember items must be out before 6:30am on collection day and in the correct collection point.