Report Missed Green Bin Collection

If you want to report a missed bin collection please contact us the day after your collection was missed. If our records show:

  • A street has been serviced then the bin will be collected at the next scheduled collection.
  • An assisted lift has been missed it will be collected within three working days
  • A street has been missed* then the street will be collected within three working days.

(*A missed street could be because of inaccessibility due to parked cars or road works)

Please note that you are unable to report missed collections on the day that your collection was due.
To report a missed assisted lift please use the missed assisted lift form.
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