We are only able to inspect requests regarding trees that are dead, damaged, diseased or causing an obstruction within 28 working days. Please check on this page if we will be able to carry out an inspection. If your report does not fit the criteria, we will not be able to respond.
All other tree works such as pruning will be carried out as part of programmed works. We do not carry out work to conifers.
We aim to respond Emergency works requests within 3 hours, to report urgent and dangerous problems with trees please call us on 0191 278 7878 so our staff can log the call details and escalate to the relevant manager.
Yellow markers show reports that we are already know about.